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How We Charge

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At Oak Medical Law, we offer value for money. We believe that a combination of online and in-person communication will ensure that you get the human contact and service you are seeking without the huge price tag. We will not charge you for an initial obligation-free 30 minute consultation.  If you already have your medical records, we can offer more tailored advice for a small fee.

We want to hear your story and get to know you before we explain how we can help. That way, you can decide whether you trust us and want to take an important step with us before you commit to anything. Even if you have already talked to another lawyer, we would still be happy to chat.

It is important that you understand how we will charge before you choose us. It will not cost you anything to find out how we can help.

If you would like to know more, please contact us.

Funding Arrangements

If you would like to partner with us, the way we charge will depend on the work that we do. We offer these arrangements:

No Win, No Fee

‘No win, no fee’ means that you will ONLY pay for our services on the successful conclusion of your claim. If you do not receive compensation, you do not pay us. No win, no fee can be offered in medical negligence compensation claims and in insurance and superannuation claims.

Fixed Fee

This means that a set price for the work is agreed at the outset and paid upfront. Payment is not dependent on the outcome. Fixed fees can be offered in health complaints, record reviews and NDIS plan reviews.

Pay As You Go

This means that you pay us at regular intervals whilst the work is being completed. Payment is not dependent on the outcome. Wherever possible, we offer a set price to avoid any surprises. We are happy to work with you to agree a budget.

How You Can Save Money

  1. You will be asked to provide us with information. The more information YOU can provide, the less you pay for us to obtain it from a third party. 
  2. You will be asked to sign and return documents to us. The quicker YOU can do that, the less time (and therefore cost) your claim will take. 
  3. Some of our meetings may not need to be in person. If you are happy to use telephone or video for our meetings, this will save our travel time. 

Frequently Asked Questions

What is a Costs Agreement? ▾

A costs agreement is a contract between you and us which sets out clearly what you have asked us to help you with, how we will charge you for that work and when we can expect to be paid for that work. It is important to us that you understand what we can offer you in our costs agreement before you choose us. We will take you through the costs agreement in detail so that you understand what we can offer you and you can ask us any questions that you may have before you sign the legal document.

What do we mean when we say ‘legal costs’? ▾

Legal costs can refer to professional fees and/or disbursements. Professional fees mean the time that we spend on your case helping you. Disbursements mean the money that we pay to third parties during your claim, e.g. to a doctor for a medical report.

What do we mean when we say ‘disbursements’ or ‘outlays’? ▾

Disbursements are expenses paid to third parties that we engage to assist us in your claim. In most cases, it is common to ask a doctor to prepare a medical report about your injury, and that doctor will require payment for their service. Other examples are Court filing fees, other expert or witness fees, barristers’ fees etc.

What is an ‘uplift fee’? ▾

The legislation says that law firms who offer no win, no fee agreements to clients can charge an additional amount on top of their base professional fees. The uplift fee must not exceed 25% of legal costs but this can be very expensive so if it is charged, the law firm must explain why the uplift fee is warranted. We DO NOT charge an uplift fee.

If I have a no win, no fee agreement, will I need to pay for anything during my claim? ▾

You will only pay professional fees if your claim is successful however in some cases, we may ask you to pay for some of your disbursements. We will give you an estimate of what those disbursements will be before you choose us to help you. We understand that a lot of clients may not be able to pay for disbursements, especially if they have been injured or are unwell. If you cannot afford to pay for your own disbursements, we can discuss other options with you.

Does the 50/50 rule mean I will only get half of my compensation? ▾

No, the legislation in Queensland sets the maximum amount of claim-related costs a law firm can be paid according to this formula [E – (R+D)] x 0.5. If you’re not a mathematician (like us!), all this means is that the law firm cannot take more than what you put in your own pocket.

Why are medical negligence claims expensive? ▾

They don’t have to be. Generally, the longer the case takes, the more the costs increase. Often, the expense goes up when your original lawyer moves on, and you get a new one mid-claim. You end up paying them to get up to speed and come up with their own case theory. With us, there’s no downtime because we are not going anywhere! Also, many law firms will charge you for work that is done by non-legally qualified staff, with a lawyer then having to make sure it is correct before it is sent out. At Oak Medical Law, there’s no doubling up because our use of technology means that our administrative work can be efficiently done by us.

I already have other lawyers involved? Can I change lawyers? ▾

You can always end an agreement with your existing lawyer. However, before you do that, you should look at your agreement with the other lawyer to confirm whether any costs will be owed to them if you terminate the contract. You should also check that another lawyer can assist you with your claim first so that you do not find yourself without a lawyer. It may not always be in your best interest to change lawyers. However, if you are considering changing lawyers, please contact us so that we can discuss your options with you.

Will I need to pay fees to my first lawyer if I change? ▾

This will depend on your agreement with your first lawyer. If your first lawyer has agreed to act on a no win, no fee basis, they will usually agree to their fees being paid when you successfully resolve your claim. If you need further advice about this, please contact us so that we can discuss your options with you.

If I change lawyers, will I need to start my claim again? ▾

No, we can start from where your previous lawyers left off. We will need to review your file with your previous lawyers so that we understand what steps have been taken and what we need to do next.

Get in Touch
Oak Medical Law

If you’re ready to tell your story, we want to hear it.

Oak Medical Law provides obligation-free initial advice at no cost to you. We understand that you may be recovering from an injury or illness that prevents you from travelling so we will provide our advice in a way that suits you.

Please book an appointment, submit an online enquiry or get in touch with us by phone.